Responso
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  • 👋Welcome
  • 🚀Getting started
    • Creating an account
    • First steps
    • Subscription and invoices
    • Two-Factor Authentication
    • API
  • 👨‍💼Users
    • Agent
    • Adding the agents
    • Editing and Deleting an Agent Profile
    • Privileges
  • 📫Working with inbox
    • Inbox overview
    • Message statuses
    • Tags
    • Filters
  • 📩Working with a ticket
    • Ticket overview
    • Forwarding messages
  • 🔌Integrations
    • Integration with BaseLinker
    • Email
      • IMAP
        • Gmail
        • Email integration via IMAP/SMTP
      • Redirecting messages
        • Gmail – configuration of email redirection
        • Configuration of the domain, reply address, and address for redirection.
    • Other Integrations
      • Integration with Amazon
      • Integration with IdoSell
      • Integration with Shopify
      • Integration with Facebook
      • Integration with Instagram
      • Integration with Cdiscount
      • Integration with WooCommerce
      • Integration with PrestaShop
      • Integration with eBay
      • Integration with Kaufland
      • Integration with Empik
      • Integration with Decathlon
      • Integration with Castorama
      • Integration with B&Q
      • Integration with ePrice
      • Integration with XXXLutz
      • Integration with Maisons du Monde
      • Integration with Home24
      • Integration with Home&You
      • Integration with E.Leclerc
      • Integration with Carrefour
      • Integration with Modivo
      • Integration with Leroy Merlin
      • Integration with Allegro
      • Integration with Etsy
      • Integration with Erli
      • Integration with OLX
      • Integration with SerwerSMS
      • Integration with Shopee
      • Integration with WhatsApp
  • ⚙️Functions
    • Artificial Intelligence
    • Autoresponder
    • Chat
    • Template responses
    • Advanced Signatures
    • Automated workflows
    • Returns and Complaints
      • Responso Return Forms
      • Allegro Returns and Complaints Module
    • Reviews Module
    • Contacts Module
    • Tasks Module
    • Message Translation
    • Proofreader
    • Spam List
  • 📊Reports
    • Reports in Responso
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  1. Integrations
  2. Email

Redirecting messages

To keep and manage all your customer messages in the Responso system, you should set up email forwarding for your messages.

Below are videos that demonstrate the configuration depending on the email client you use:

  • Gmail

  • Microsoft Office 365 and Microsoft Outlook

If your email client is not on the list above, please contact us at bok@responso.com, and we will assist you with the configuration.

PreviousEmail integration via IMAP/SMTPNextGmail – configuration of email redirection

Last updated 8 months ago

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