> For the complete documentation index, see [llms.txt](https://docs.responso.com/responso-doc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.responso.com/responso-doc/en/integrations/email/redirecting-messages.md).

# Redirecting messages

To keep and manage all your customer messages in the Responso system, you should set up email forwarding for your messages. 

Below are videos that demonstrate the configuration depending on the email client you use: 

* Gmail 
* Microsoft Office 365 and Microsoft Outlook 

If your email client is not listed above, you will need to check the documentation for that email service or contact their support team to find out how to set up the forwarding correctly. Please email us at <bok@responso.com> if you have any further questions.