# Template responses

By replying to your customers every day, you can easily see that many of them are repeating topics of conversation. To speed up work in the **Responso** system, you can create templates that can later be used when creating responses to our clients.

To use a template when replying to a client, enter the sign (#) and a list of defined templates will appear. It is really simple, here is an example:<br>

<figure><img src="https://responso.com/app/files/2022/07/template-1024x292.png" alt=""><figcaption></figcaption></figure>

{% embed url="<https://responso.com/app/files/2022/07/statuses-1.mp4?_=1>" %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.responso.com/responso-doc/en/functions/template-responses.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.