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The AI Assistant can handle customer inquiries around the clock, drawing on the resources you provide. This ensures that responses are not generic, but precise and based on carefully selected information.
Responso's AI Assistant is powered by Chat GPT 5.0.
Adding Resources to the AI Assistant – How to add a knowledge base or product catalog that the AI Assistant can draw from.
AI Assistant Chatting with Customers – How to set up automation so the AI Assistant responds to customer messages independently.
AI Draft Messages – How to set up automation so the AI Assistant drafts replies, but doesn't send them without an agent's approval.
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