# Two-Factor Authentication

Two-factor authentication (2FA) provides an additional layer of security. It can help reduce the risk of data loss in case of password theft or email account breaches.

## How to Enable Two-Factor Authentication in Responso

1. Click the round button in the top-right corner of the screen.
2. Go to ***Account Setting*** and in the ***Other Settings*** section, enable ***Two factor authentication***.
3. Then, scroll down the page and click ***Update***.

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Two-factor authentication must be enabled individually for each agent account. You can check which of your employees have enabled two-factor authentication by going to the ***Agents*** tab.
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## Using Two-factor authentication

Once Two-factor authentication is enabled, you will be prompted to enter a verification code when attempting to log in.

* The code will be sent to the email address associated with the account.
* Copy the code from the email and paste it into the two-factor authentication window on the Responso login page.
* Click **Log In**.

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If you check the box **I am on a trusted computer**, two-factor authentication will be disabled for subsequent logins from the same computer. However, it will still be required when logging in from any other device.
{% endhint %}