# Spam List

Responso allows you to add email addresses to a blacklist, ensuring that unwanted messages are automatically marked as spam. Once a sender's email address is added to the spam list, any future messages from that address will automatically receive a **Spam** status. As a result, these messages will not appear in the main inbox view.

## Adding a Sender to the Spam List

You can add a sender to the spam list in two ways:

1. **From the Ticket View**:\
   In the right-hand section of the ticket view, click the **Add to Spam** button.
2. **From the Settings Menu**:\
   Go to **Settings > Spam**, then click the **Add Email Address** button. Enter the email address you want to add to the spam list, and click **Create**.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.responso.com/responso-doc/en/functions/spam-list.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.