Spam List

Responso allows you to add email addresses to a blacklist, ensuring that unwanted messages are automatically marked as spam. Once a sender's email address is added to the spam list, any future messages from that address will automatically receive a Spam status. As a result, these messages will not appear in the main inbox view.

Adding a Sender to the Spam List

You can add a sender to the spam list in two ways:

1. From the Ticket View: In the right-hand section of the ticket view, click the Add to Spam button.

2. From the Settings Menu: Go to Settings > Spam, then click the Add Email Address button. Enter the email address you want to add to the spam list, and click Create.