# Email integration via IMAP/SMTP

To smoothly integrate any mailbox with the Responso system, you can use email integration via IMAP/SMTP, which will allow you to retain the entire email correspondence history. In the instructions below, we outline the steps to follow for the proper setup of this integration.

## Adding Integration in Responso 

To configure email in Responso, go [here](https://app.responso.com/settings/integration/imap). 

Fill in your email login details, SMTP settings, and IMAP settings:

<figure><img src="https://3955834893-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRzugs74q0ZJpBQlgWsYT%2Fuploads%2F7Zy1EGz8rN8SF5IXz5ow%2Fimap-1.jpg?alt=media&#x26;token=e23480e3-cb75-49ba-822d-6c61f11ef128" alt=""><figcaption></figcaption></figure>

You should complete the information on both sides, and then press the *Create* button.&#x20;

For Gmail, before adding the settings, enable IMAP access:

<figure><img src="https://3955834893-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRzugs74q0ZJpBQlgWsYT%2Fuploads%2FcYOWIcv9fFsaq0HQj74v%2FZrzut%20ekranu%202023-09-11%20o%2009.37.40.png?alt=media&#x26;token=78464fb0-7f88-4026-92e6-a989c388e5db" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
NOTE: If you want to connect with Gmail, Outlook, or Yahoo, you will need to use an application password to connect.
{% endhint %}

**Please follow the instructions below to learn how to create an application password:**

👉 [GMAIL](https://docs.responso.com/responso-doc/v/en/configuration/email/imap/gmail)&#x20;

👉 [OUTLOOK](https://support.microsoft.com/en-au/office/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040)&#x20;

👉 [YAHOO](https://help.yahoo.com/kb/generate-separate-password-sln15241.html?guccounter=1\&guce_referrer=aHR0cHM6Ly9kb2NzLnJlc3BvbmQuaW8vbWVzc2FnaW5nLWNoYW5uZWxzL2VtYWlsL290aGVyLWVtYWls\&guce_referrer_sig=AQAAAMqRRcvmuh8RmbPhSAayG_xmWAAgHMp1EqlmtLUVROvCeHkQzeSMAHxb5iD0PL74bhWCvrDcaAkSCVAV0XscFJ6i0eR899eWMEsDlgxJ7xo5Puve1zr7jd0_hGHlYHoAxu_ZQunrJCwFCB21CXzElkAZWDeEJvpf65XymF99Rmv2)

After fetching messages via IMAP, they will be marked as read, and sent messages will appear in the sent folder.&#x20;

{% hint style="success" %}
This functionality is in beta. You can use it, but we are working on improving it.
{% endhint %}