Adding the agents

To add an agent to the Responso system, you have to go to the “Agents” tab and then select “Invite Agents”:

The next step is to enter his email address and assign him a suitable function in the team:

You can invite several users at the same time.

Selected people will receive an email with an invitation and will be asked to configure the system and set their password:

After correctly creating the account, the status at a specific agent will change to “Active”:

You can remove an added agent at any time by clicking “Delete” or editing its profile.

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