Subscription and invoices

Learn more about Responso subscription and billing.

Choosing a Subscription

To choose a subscription, click on Settings (the gear icon), go to the Billing section located at the bottom of the menu, and then click on Your Subscription.

Adding a Payment Card

First, you need to add a card that will be used for billing with Responso. To do this:

1. Click on Manage Your Payments in the Payment Settings section.

2. You will be redirected to Stripe - the online payment platform used by Responso.

3. Click on Add Payment Method. Enter your card details and click Add.

4. After adding the card details, go to the Billing information section and click Update information. Enter your company address and VAT number. After filling in the details, click Save.

5. Click Return to Responso.

Entering Billing Information in Responso

The next step is to provide the details for the invoices that will be issued for using Responso.

1. Click on Billing information setting in the Billing information section.

2. In the window that appears, fill in all the fields.

3. Click Save Changes.

Choosing a Plan

You can choose from three plans: Free, Standard, and Enterprise. The Free plan is a free option with limited access to Responso features. The paid plans provide access to all system features, with Enterprise tailored to the needs of the largest companies. For most businesses, the Standard plan will be the optimal choice. More information can be found in our pricing section.

1. Decide whether you want a monthly or annual subscription. The annual subscription offers a lower monthly cost.

2. If you choose a paid plan, specify the number of agents (employees) who will have access to Responso. The price depends on the number of agents.

3. To make a selection, click Select Plan.

Invoices

Invoices for using Responso are generated automatically every month. You can find them in the Invoices tab, and they are also sent to the email address provided during registration.

Making Changes

You can update your payment card details and billing information at any time. You can also change your plan or the number of agents during the subscription period; the change will take effect immediately, and the next invoice will reflect the adjustment.