> For the complete documentation index, see [llms.txt](https://docs.responso.com/responso-doc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.responso.com/responso-doc/en/functions/ai-assistant/rating-ai-assistant-responses.md).

# Rating AI Assistant Responses

To improve the AI Assistant according to the expectations of Responso users, we have introduced the ability to rate every response given by the Assistant within a ticket.

If you are satisfied with the response, click the thumbs-up icon in the top right corner of the message. If you think it is incorrect, click the thumbs-down icon and leave a comment explaining what went wrong.

{% hint style="info" %}
Each response can only be rated once.
{% endhint %}

<figure><img src="https://3955834893-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRzugs74q0ZJpBQlgWsYT%2Fuploads%2FidV8zsEVAF3MiMZwcTjB%2FRating%201.png?alt=media&amp;token=39f76440-3aa2-4577-8fcf-4bb5a5c68825" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3955834893-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRzugs74q0ZJpBQlgWsYT%2Fuploads%2Fl4INzZrbmFkJsBFFVfwW%2F2.png?alt=media&amp;token=8ce7805e-c869-409e-b57f-06d79440abb7" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3955834893-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRzugs74q0ZJpBQlgWsYT%2Fuploads%2Fpt7j7SWeApxpJZMIytii%2FScreenshot%202026-05-12%20at%2011.43.42.png?alt=media&amp;token=699298df-2920-42e9-aca1-7c45e70011dc" alt=""><figcaption></figcaption></figure>