> For the complete documentation index, see [llms.txt](https://docs.responso.com/responso-doc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.responso.com/responso-doc/br/updates/atualizacoes-do-responso.md).

# Atualizações do Responso

Atualizações e Novidades sobre o Responso

***

{% updates format="full" %}
{% update date="2026-05-06" %}

## Nova Integração com Whatsapp <a href="#nova-integracao-whatsapp-0605" id="nova-integracao-whatsapp-0605"></a>

Com a nova conexão do Whatsapp vamos precisar realizar algumas configurações para criar uma nova conexão.

**Como remover a conexão antiga:**

1. Acesse o link: <https://business.facebook.com/latest/settings/whatsapp_account> e selecione "Contas do Whatsapp".

   <figure><img src="https://919019975-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fvk3oqcolPOVjgwCcffCF%2Fuploads%2FE9i0ehmP2lhyskzAVVTX%2Fimage.png?alt=media&amp;token=8e67555b-a55c-423a-a6c8-19bd4d2b5138" alt="" width="375"><figcaption></figcaption></figure>

2. Selecione a conta na lista, acesse o "Gerenciador do WhatsApp" e remova o número de telefone conectado. Digite a senha e selecione o motivo.

   <div><figure><img src="https://919019975-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fvk3oqcolPOVjgwCcffCF%2Fuploads%2FrztlcMpAshQE1HpanjPR%2Fimage.png?alt=media&amp;token=ac84f981-83ab-4796-8a5c-178ba375be82" alt="" width="375"><figcaption></figcaption></figure> <figure><img src="https://919019975-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fvk3oqcolPOVjgwCcffCF%2Fuploads%2FNyqEy54KPFpNtweDQxZ1%2Fimage.png?alt=media&amp;token=d80ea1a1-fad1-40ae-a115-83731806d45a" alt="" width="375"><figcaption></figcaption></figure> <figure><img src="https://919019975-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fvk3oqcolPOVjgwCcffCF%2Fuploads%2Fnwnd6EUslRu2ATj011Xj%2Fimage.png?alt=media&amp;token=1b191133-942f-4ed0-866a-d0591d723a4c" alt="" width="64"><figcaption></figcaption></figure></div>

3. Acesse o [link](https://business.facebook.com/latest/settings/whatsapp_account) do passo 1 clique em "Remover do Portfólio da Empresa".

   <figure><img src="https://919019975-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fvk3oqcolPOVjgwCcffCF%2Fuploads%2FKEWc18HCroCXJL9IfuqK%2Fimage.png?alt=media&amp;token=6f16a883-91d0-4823-9b08-257ba75e6bac" alt="" width="375"><figcaption></figcaption></figure>

4. Acesse <https://developers.facebook.com/apps> e remova os aplicativos de lá (um por um, se houver mais de um).

   <figure><img src="https://919019975-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fvk3oqcolPOVjgwCcffCF%2Fuploads%2Fhmz5jXsRYORgbIkx96Cb%2Fimage.png?alt=media&amp;token=bb371330-78de-43f4-b9e3-2d8187c70caf" alt="" width="375"><figcaption></figcaption></figure>

5. No Responso exclua a integração com o Whatsapp.

6. Adicione a nova integração seguindo o [passo a passo](/responso-doc/br/integracoes/whatsapp-business.md) do Whatsapp&#x20;
   {% endupdate %}
   {% endupdates %}